We're thrilled to share that over half of ezCater orders now come with delivery tracking, and the number is continually growing! Staying informed has never been easier with clear text messages leading up to your delivery.
If live delivery tracking is available, a link to a map will be texted as your event time approaches.
When the restaurant uses its own drivers, live GPS tracking isn’t available—but we’ll text you when your order’s on the way and when it’s delivered. You can also check status updates anytime in your ezCater account.
To make the handoff a breeze, be sure to include a delivery contact on the order so our driver can easily pass the food along when they arrive. We're dedicated to making your catering experience as smooth, transparent, and delightful as possible!
Need more help? Sign in and click 'Live Chat' for quick online support, or call us at 1-800-488-1803.