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How are delivery fees calculated?

Updated over 2 weeks ago

Have questions about your delivery fee? We believe in total transparency, so here’s a simple guide to how it works.

  • Who sets the delivery fee? Each restaurant and caterer on our platform sets their own delivery fees. That’s why you might see different fees from different restaurants.

  • Why does the fee vary by restaurant? Fees are often based on the details of your order. Restaurants use a few common methods to calculate the cost:

    • A simple flat fee (EX: $15 for every delivery)

    • By distance (EX: the fee increases the farther away you are)

    • A percentage of your subtotal (EX: 10% of the cost of your food)

  • Will I see the delivery cost before I order? Absolutely. We show you the delivery fee at checkout!

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