Redeem points for discounts on food
Reedeem points as a credit toward any order of $25 or more.
If you’re redeeming points as discounts, simply proceed with placing your order as usual, and at checkout select 'Use my Rewards.'
Rewards can be used toward the food and beverage subtotal on orders in the future or that occurred in the last 20 days—just keep in mind that taxes, delivery fees, and additional charges can’t be covered by points, so those will still need to be paid separately.
Redeem points for Amazon.com gift cards
If you’re redeeming your points for Amazon.com gift cards*, simply select the Rewards tab within your account and select the Amazon gift card amount you would like to redeem.
You get a digital gift card code, not a physical gift card.
You must have at least 2,500 points to redeem for an Amazon gift card.
*Restrictions apply; For Amazon terms & conditions, see amazon.com/gc-legal.
Frequently Asked Questions
When do Rewards expire?
When do Rewards expire?
Rewards expire one year after your last ezCater order. Logging in or other account activity won't reset this. We'll send you reminder emails before your points expire, so you'll have time to use them.
Why are there no Rewards in my account?
Why are there no Rewards in my account?
*Some employers choose to opt out of our loyalty program. We respect these company policies and turn off Rewards for those accounts. Starting April 13, 2026, all people placing orders—not just admins—can earn and redeem Rewards, provided their employer allows it. If you have questions about your Rewards, contact our support team and we'll be happy to help.
When will my Rewards appear?
When will my Rewards appear?
Points are added to your balance once orders are fulfilled. Points can only be redeemed on orders totaling $25 or more.
I received a discount, how does this impact my Rewards?
I received a discount, how does this impact my Rewards?
If you received a partial or full refund, or other monetary compensation for an issue, your Rewards will be reduced or not awarded accordingly. This is because Rewards are calculated based on the final food and beverage subtotal after any order discounts or adjustments are applied.
Can I get Rewards from your partner sites?
Can I get Rewards from your partner sites?
No. Even though ezCater powers online ordering on some restaurant websites, you do not earn Rewards for these or for Meal Program orders. To ensure you are eligible for Rewards, begin building and placing your order directly at ezCater.com.