👤 Who is this for? Meal Program Admin and Orderer roles
Track a late delivery
We offer live tracking for 90% of orders.
Sign in and go to your Orders page
Select the order number to see real-time delivery updates
If you need more help, call the Meal Program team at 617-752-6751 or email [email protected] for an immediate update
Report missing meals
If part of your order didn't arrive, you have a few ways to let us know so we can issue a refund.
For a single meal: You can report it on the Orders page using the Report issue button, or the person missing the meal can leave a review or email [email protected]
For multiple meals: Contact our support team directly by phone or email to resolve the issue as fast as possible
Contact Meal Program customer support
For any other questions or urgent issues, our team is available to help you via phone or email.
Meal Program Phone: 617-752-6751
Email: [email protected]
Non-urgent issues: Use the Report issue button on your Orders page