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How do I place a tax exempt order?

Updated this week

Is your organization tax-exempt? Upload your state-issued tax exemption form to your ezCater account to apply for tax exemption on future orders.

  1. Sign in to your ezCater account

  2. Go to the payment screen of the order

  3. Click 'My order is tax exempt'

  4. Follow the prompts to fill in your organization’s details

  5. Submit your order as-is with the tax showing. Allow 1-2 business days for verification, then the tax will be refunded to you.

  6. Your tax certificate is saved to your 'Profile' tab for future uses until expiration.

Need help or experiencing an issue? Email [email protected] if:

  • You forgot to click 'My order is tax exempt' during checkout

  • The order was submitted without a tax certificate

  • You need to upload multiple certificates at once (send each as a PDF)

  • A pop-up message indicates your state doesn't allow online submission

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