ezCater's Guide to Redeeming ezReward Points
Redeem points for discounts on food
If you’re redeeming points as discounts, simply proceed with placing your order as usual, except at checkout, select 'Use my ezRewards Points.' Continue checking out. You’ll see your new order total will include a line item discount for ezRewards.
ezRewards can be used toward the food and beverage subtotal on orders in the future or that occurred in the last 20 days—just keep in mind that taxes, delivery fees, and additional charges can’t be covered by points, so those will still need to be paid separately.
Redeem points for Amazon.com gift cards*
If you’re redeeming your points for Amazon.com gift cards*, simply select the ezRewards tab within your account. You’ll see your current balance. Select the box that says 'Convert points to Amazon gift card.' You’ll then receive your gift card redemption code, not a physical gift card.
2,500 points can be redeemed for a $25 Amazon.com gift card. Must redeem a minimum of 2,500 points.
*Restrictions apply; For Amazon terms & conditions, see amazon.com/gc-legal.
Learn more about our ezRewards program here.
ezRewards FAQs (click to expand)
ezRewards FAQs (click to expand)
When do ezRewards expire?
ezRewards points expire if you have not placed an order with us in 12 months. Logging in or other account activity won't reset this. We'll send you reminder emails before your points expire, so you'll have time to use them.
Why are there no ezRewards in my account?
If you can’t access ezRewards, it’s likely because some employers don’t allow us to offer them. Of course we respect their wishes and turn off the loyalty program in those cases. If you have questions about your ezRewards account, please contact Customer Service and they will be happy to help.
When will my ezRewards appear?
ezRewards for future orders appear in your account only after payment has been successfully captured. You'll see your ezRewards balance update automatically once your order is completed and your credit card has been charged.
I received a discount, how does this impact my ezRewards?
If you received a partial or full refund, or other monetary compensation for an issue, your ezRewards will be reduced or not awarded accordingly. This is because ezRewards are calculated based on the final food and beverage subtotal after any order discounts or adjustments are applied.
Can I get ezRewards from your partner sites?
No. Even though ezCater powers online ordering on some restaurant websites, you do not earn ezRewards points for these or for Relish orders. To ensure you are eligible for ezRewards, begin building and placing your order directly at ezCater.com.