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How do I add special food instructions?

Updated this week

Special instructions let you customize your order just the way you need it - whether that's labeling meals or noting allergies. Adding them helps make sure your order arrives exactly how you want it!

  1. Sign in to your ezCater account to create an order

  2. Select the specific menu item you want

  3. Choose 'Add Special Instructions'

  4. Type in any special requests (e.g., “no olives,” “dressing on the side”).

  5. Clearly mention any allergies or preparation requests

For other requests, sign in and click 'Live Chat' for quick online support, or call us at 1-800-488-1803. We’ll coordinate with the restaurant for you!

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