Change or delete your payment method
Your financial safety is our top priority. To ensure all payment details are handled using appropriate security protocols, please log into your ezCater account and use the dedicated secure payment portal to submit your credit card information.
Sign in to your ezCater account
Navigate to the Payment Methods tab and click Edit. Note: Alternatively, you can also change the payment from the order you are editing.
Select one of the following options:
Click + Add card
Delete a card (if more than one is saved). Note: If a card is currently attached to an active order, you’ll need to select a different payment method for that order before the card can be deleted.
Always make sure you save your changes
Important note: Saved payment methods added in your account’s Payment Methods tab will not automatically apply to your existing active orders. If you want an active order to use a different card, you’ll need to edit the payment method directly on that specific order.
Helpful tips for managing saved cards
Set defaults easily: You can set a new card as your default payment method right when you add it.
Add card nicknames anytime: Give your cards recognizable nicknames (e.g., "Marketing Team Card").
Identify shared cards: Easily see which payment methods are shared with or by other team members directly on your payment tiles.
Card status alerts: Keep an eye out for "Expiring" or "Expired" indicators on your card tiles to prevent payment delays on future orders.