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How to order on ezcater.com?

Learn how to place catering orders

In short, it just works – no instructions needed! But if you'd like a visual guide, feel free to watch our video to see just how easy it is to get started.
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Placing your first ezCater order is easy!

Here's how:

  1. Start by visiting ezcater.com or using our mobile app

    • Enter your delivery address, date and delivery time.

    • See restaurants that serve your area.

    • Choose a restaurant
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  2. Choose your food

    • Browse menu photos and descriptions

    • Add menu items to your cart

    • Once everything looks good, it’s checkout time
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  3. Check out

    • Confirm your delivery address and provide any important delivery instructions

    • Enter your payment details

    • Finally, click 'Place your order'

That's it! Your order will be sent to the restaurant for their confirmation, and we'll keep you informed about its progress.

Helpful tips:

  • You can schedule orders as far in advance as you’d like! We'll keep all your orders organized within your account and send reminders to both you and the restaurant leading up to your event.

Troubleshooting your order is easy!

How to place a past order again?

  1. Sign in to your ezCater account

  2. Head to the Orders page and select the Completed tab

  3. Click the Reorder button next to the order you located from the completed list

  4. Review your delivery address, date, time, headcount, and food quantities

  5. Submit your order

Helpful tips:

  • You can click View all in the reorder section to see your full order history.

  • Sometimes restaurants update their menus. If a menu changes, we’ll show you right away on your order if any items or customizations are different, or if something you picked is no longer available.

Not all events call for buffet style dining. Use our ‘Individual packaging’ filter to ensure your packaging needs are met!

How to order individually packaged meals at ezCater?

  1. Under your search results, look at the bottom row of filters (below the cuisine icons) and on the far right, select the More button outlined with a slider icon

  2. Check Individual packaging and click Apply filter

  3. Select your restaurant

  4. Click the Filter drop down menu located on the far right of the restaurant’s ordering page

  5. Again, select Individual packaging - Now you’ll only be viewing individually packaged meals, sides, and dessert options!

Need more help? Sign in and click 'Live chat' for quick online support, or call us at 1-800-488-1803.

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