👤 Who is this for? Meal Program Admin
Track a late delivery
We offer live tracking for 90% of orders.
Sign into your Meal Program account
Go to your Orders page
Select the order number to see real-time delivery updates
If you need more help, call the Meal Program team at 617-752-6751 for urgent assistance.
Report missing meals
If part of your order didn't arrive, you have a few ways to let us know so we can issue a refund.
For a single meal: You can report it on the Orders page using the Report issue button, or the person missing the meal can leave a review explaining the issue. Negative reviews are processed within 48 hours.
For multiple meals: Call Meal Program Support at 617-752-6751 for urgent assistance.
Contact Meal Program customer support
Meal Program Phone: 617-752-6751
Best for urgent order issues
Email: [email protected]
Best for account updates or future needs
Non-urgent issues: Use the Report issue button on your Orders page